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Welcome Guest |
Wednesday, January 07, 2009 12:31 AM
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Extended Maintenance Window Dec 9-10th |
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on Monday, December 08, 2008 - 03:49 PM |
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Dear Valued Customer,
There will be an extended maintenance window from 11:00 pm December 9th until 5:00am December 10th. During this period, our storage array will be undergoing annual maintenance.
During this maintenance window some email and some web sites hosted by ReachONE Internet will be affected. ***No email will be lost*** but your access to the messages may be delayed during the maintenance window.
We regret any inconvenience this may cause and appreciate your cooperation in this matter. ReachONE Internet will be closely monitoring the event to ensure service is returned as quickly as possible. As always, if you have any further questions or comments please don't hesitate to contact us. Thank you.
ReachONE Internet Support Team
(888)820-7559
support@reachone.com
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Recent Email Blocking |
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on Thursday, September 18, 2008 - 03:54 PM |
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Due to some social engineering a few of our customer fell victim to a recent scam resulting in their email accounts being taken over by SPAMMERS. This has resulted in some messages from ReachONE being bounced by Hotmail and their affiliations (msn.com, q.com etc.). We are not aware of any other sites refusing our mail. We regret the inconvenience and we are working with Hotmail to remove the block. Thank you for using ReachONE Internet.
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Scam Alert |
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on Sunday, September 14, 2008 - 06:09 PM |
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Many customers have received an email claiming to be from us stating that we have "temporarily limited access to sensitive account features" and requesting that passwords be sent via email. Please be assured that the message is NOT from ReachONE. Please ignore and delete the message in question. Do NOT reply to the message nor send any sensitive information. Thank you.
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Service Outage in Raymond and Surrounding Areas |
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on Monday, May 12, 2008 - 08:37 AM |
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Service has been restored to the below mentioned areas.
Due to unknown reasons service in Raymond and surrounding areas is down. Century Tel is aware of this issue and is currently working to restore service as soon as possible.
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Naselle, WA upgrades Feb 21 2008 |
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on Wednesday, February 20, 2008 - 02:56 PM |
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Location of Work: Naselle WA
Date of Work: Thursday February 21 2008
Time of Work: 1500-1600
Severity: Service Affecting
Scope of Work: Equipment upgrades
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